United States, Ca... Rapier So... "Our compnay, Rapier Software Ltd. is located in the U.K. The company was founded by experts in the field of facilities management and operational analysis. They recognized a need for a concept that would allow customers to assess areas of their business that previously had been considered hard to measure quantitativey. The principals at Rapier Software developed this software package with the intent of partnering with a larger company that has a marketing and support infrastructure oriented toward customer productivity and operational support. Rapier compliments existing software in these areas. Our software program enables customers to measure performance, customer perception, image, contract performance, and any other area that was previously consdiered subjective. We call this program Comparative Assessment Technique (CAT). It enables customers to quantify performance and perception in measurable terms. Starting out in Facilities Management, we designed and completed a prgram that would measure activities and performance on a quantitative scale. This same concept can be applied to many industries, including medical, government, entertainment, prfessional groups, manufacturing, retail, etc. The program is unique in that it enables customers to define the meas...